Last updated: October 2025

1. Who We Are

One Stop Roofing UK (“we”, “us”, “our”) is a roofing and property improvement company based in Shropshire, United Kingdom.
Our website address is: https://www.onestop-roofing.co.uk.
We take your privacy seriously and are committed to protecting your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how your data is handled, you can contact us at:
onestoproofinguk@gmail.com

2. Information We Collect

We only collect personal data that is necessary to provide our services and respond to your enquiries.

We may collect:

• Name and contact details (phone number, email address, address)

• Project or service details you provide through forms or emails

• Any files, images, or documents you upload or send us

• Technical information such as your IP address, browser type, and pages visited (via cookies or analytics tools)

3. How We Use Your Information

We use your information to:

• Respond to enquiries or quote requests

• Provide and manage roofing services and appointments

• Keep a record of communication and projects

• Improve our website, services, and customer experience

• Comply with legal or insurance obligations

We do not sell or rent your data to third parties.

4. Sharing Your Information

We only share your data when necessary, such as with:

• Service providers (e.g., hosting, email, website maintenance)

• Payment processors (e.g., PayPal, Stripe – if applicable)

• Regulatory or legal authorities when required by law

All third parties we use are GDPR-compliant and only process your data as instructed.

5. Cookies and Analytics

Our website may use cookies to enhance functionality and analyse traffic through tools like Google Analytics and Google Ads.
Cookies are small text files stored on your device to remember preferences and improve your browsing experience.

You can adjust or disable cookies through your browser settings.
For more information, visit: https://www.aboutcookies.org

6. How We Store and Protect Your Data

• Your information is stored securely on password-protected systems and devices.

• Only authorised staff have access to your personal data.

• We keep data only as long as necessary for business or legal reasons.

• When no longer required, your data is securely deleted.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Request a copy of the data we hold about you

• Correct any inaccurate or incomplete data

• Request deletion of your data (where legally possible)

• Object to certain data processing

• Withdraw consent where applicable

To exercise any of these rights, please contact onestoproofinguk@gmail.com

8. Links to Other Websites

Our site may contain links to third-party websites (e.g., suppliers, social media, or partners).
We are not responsible for the content or privacy practices of these external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our operations.
The latest version will always be available on this page.

Contact Us

If you have questions or concerns about your data or this Privacy Policy, please contact:
onestoproofinguk@gmail.com