Terms and conditions
Last updated: October 2025
1. Introduction
Welcome to One Stop Roofing UK. By using our website https://www.onestop-roofing.co.uk, submitting an enquiry, or entering into an agreement for roofing services with us, you agree to these Terms & Conditions.
These terms outline how we operate, our responsibilities, and what you can expect as a customer.
If you have any questions, please contact us at onestoproofinguk@gmail.com before proceeding.
2. Who We Are
One Stop Roofing UK (“we”, “us”, “our”) provides roofing, maintenance, and property improvement services to residential and commercial clients across Shropshire and the surrounding areas.
Registered trading name: One Stop Roofing UK
Email: onestoproofinguk@gmail.com
3. Estimates and Quotations
All quotations are free and without obligation unless otherwise stated.
Quotations are valid for 30 days from the issue date.
Prices are based on the information available at the time. Should additional work or materials be required after inspection or during the job, we will notify you and agree on any adjustments before proceeding.
Verbal estimates are for guidance only; a written quote confirms the final agreed scope and cost.
4. Deposits and Payments
A deposit may be required to secure materials or schedule work. This will be clearly stated in your quotation.
The remaining balance is payable upon completion, unless otherwise agreed in writing.
Payments can be made by bank transfer, PayPal, or other agreed methods.
Invoices are due within 7 days of issue unless stated otherwise.
We reserve the right to charge interest on late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
5. Cancellations
You have the right to cancel or postpone your booking, but please provide at least 48 hours’ notice where possible.
Deposits may be non-refundable if materials have already been purchased or work has begun.
If we need to cancel or reschedule (for example, due to weather or supplier issues), we will contact you promptly to arrange a new date.
6. Workmanship and Materials
All work will be carried out with reasonable care and skill, in accordance with current UK building and roofing standards.
Materials are supplied as specified in the quotation or of equivalent quality if replacements are needed.
Manufacturer warranties apply where available.
Our workmanship is covered by a minimum 12-month guarantee, unless otherwise specified.
Guarantees are void if alterations or repairs are made by third parties without our consent.
7. Access and Site Conditions
The client must ensure safe and reasonable access to the property for our team, vehicles, and equipment.
If access is restricted, delayed, or unsafe, additional charges may apply, or work may be postponed.
We are not liable for delays caused by adverse weather, supplier shortages, or circumstances beyond our control.
8. Health and Safety
We operate in compliance with all relevant UK health and safety regulations.
We may refuse to carry out work if the site is deemed unsafe for our operatives or others present.
9. Waste Disposal
All waste and old roofing materials will be removed from site unless otherwise agreed.
Any additional skip or disposal costs will be included in your quote.
10. Liability
We are insured for public liability and employer’s liability.
We will not be held responsible for:
Pre-existing structural issues
Minor damage to surrounding surfaces or gardens where unavoidable access is required
Delays due to weather or supplier disruption
Nothing in these terms limits our liability for death or personal injury caused by our negligence.
11. Website Use
The content on this website is provided for general information only.
We aim to keep all details accurate and up to date but make no guarantee of completeness or suitability.
You must not copy, reproduce, or distribute any website content or images without permission.
12. Privacy
Our handling of personal data is explained in our Privacy Policy.
By using our site or submitting forms, you agree to this policy.
13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about these Terms & Conditions, please contact us:
onestoproofinguk@gmail.com